Were serving Ooma as their primary global voice and texting API provider. ⚠️ MMS is not supported with third-party SMS. Were empowering Aircall to scale with high-quality international outbound. Should you be making use of both the Aircall SMS and a third-party SMS provider, any messages sent in one platform will not be visible on the other. ⚠️ Please note: Third-Party SMS is not compatible with Aircall's native feature. Connect with your customers social messaging, WhatsApp & SMS channels. SIP Trunking: Using your Twilio Numbers with Aircall Your cloud-based phone system, ready in minutes. Should you wish to use your number for SMS with a provider not listed above, please note that you will need to own the number in your own Twilio account and will need to set up SMS with Twilio and the provider directly.įor more information on how Twilio numbers can be used with Aircall, please visit: If you encounter issues with third-party SMS and need help troubleshooting, register for our support portal and use the following link to log a ticket: Should you decide to remove third-party SMS enablement, register for our support portal and use the following link to submit this request: For more information on each of our partners, and the processes on their end, please look below: Once Aircall has enabled your number(s) for the requested provider, you will need to complete the setup by contacting them directly. How do I finish setting up my numbers for use with the SMS provider? Replacing the numbers is the recommended option, and is the quickest. If your existing numbers are not already hosted on that carrier, we can assist with porting these numbers over to the proper carrier or can provide replacement numbers through the approved carrier. ⚠️ Please note: the numbers you plan to use with third-party SMS providers must be hosted on a specific carrier on our end. Simply register for our support portal and use the following link to submit this request: When submitting your request, please include the number(s) you want to be enabled and which third-party SMS provider you plan to use. You can reach out to us through our support portal to submit this request. 108-109 from text message links, 108 inserting pause and wait commands.
MMS is not supported with third-party SMS. The recipients of the messages are only limited by their availability to be reached on-air calls. Please note: Third-Party SMS is not compatible with Aircall's native feature. AirCall is a smart app that lets you send, receive and manage SMS text messages with your contacts easily. How do I enable my number for use with a third-party SMS provider?įirst, you will need to reach out to the Aircall Support Team to enable your number(s) for use with a third-party SMS provider. 134-135 Air Call, 120 cost based on time/ location, 488 cost versus texting. SIP Trunking: Using your Twilio Numbers with Aircall. For information on our native SMS feature, please visit: Aircall currently integrates with Heymarket, Sakari, Salesmsg, and Textline for third-party SMS.
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